An AI Chatbot for Small Business Websites You Set Up and Personalise Yourself
CloudyWP is a Melbourne based WordPress agency, and we make a chatbot for WordPress sites that you install, teach and style yourself. Start with the free plugin, and add Pro when you want it to read your whole site, show your offers and send enquiries into the tools you already use. No developer needed for any of it.
Not quite what you are after? This chatbot runs on WordPress only. If your site is on Shopify, Wix or something else, or you would rather have a chatbot built and kept accurate for you, that is our custom chatbot service. For the free plugin on its own, see the plugin overview, or go straight to the product site at aichatbot.5eves.com.
Australian team
Based here, working your hours, not a timezone away
144+
projects delivered
Over 10+ years building and maintaining sites for Australian businesses
One developer, start to finish
The same person every time: no re-explaining your site
Straight answers, on your terms
We only take work we can finish. Ask us anything first: no obligation
Do you have to pay before you know it suits your business?
No. The free Cloudy AI Chatbot plugin comes first, and Pro is the paid add-on you install on top of it when you want more. The free plugin answers from the questions and answers you write and uses no AI; the AI replies are Pro. Pro needs the free plugin installed and active, so nothing you set up is thrown away when you upgrade. You can run the free version on your site, see what visitors ask, and only then decide whether the extra features are worth it for your business. The free plugin (basic) also comes with every CloudyWP care plan.
How do you make the chatbot sound like your business?
You teach it from what you already have. Pro reads your pages, posts and products, can read another site from its sitemap, and takes in CSV files. You can also upload PDF, Word and text documents and choose which sections are added. AI replies are written from that knowledge base, so the chatbot talks about your services and your wording rather than generic answers. Reading another site fetches its pages directly from that site, so only point it at sites you are allowed to use.
Can the chatbot look like part of your brand?
Yes. Pick a character from the avatar library or use your own logo. Pro also adds a promotion popup that can feature products, services, blog posts, videos and deals, so the chat window can point visitors at what you most want them to see this month. You change all of it from the WordPress admin, with a live preview while you set up each business tool.
How do chats turn into enquiries and bookings?
Pro sends you instant lead alerts by email or Slack, and can offer bookings through Calendly or Cal.com, plus WhatsApp and Messenger links, business hours and reply ratings. Each enquiry can be sent on to Google Sheets, Mailchimp, HubSpot, Zapier, Make or any webhook address you enter. On WooCommerce stores, visitors can check an order status, and the chat can show your best sellers. Every email is off until you switch it on.
How will you know what your customers are asking?
Pro keeps chat history so you can read every conversation until you delete it, and shows analytics over 7, 30 or 90 days with PDF, Word and CSV export. You can also get an email when the assistant could not answer a question, within the hour, daily or weekly, so you know which answer to write next. Visitors can delete their own chat when you switch that on, and you can set old conversations to be deleted automatically.
What does AI Chatbot Pro cost, and what does one licence cover?
AI Chatbot Pro is $79 AUD a month or $699 AUD a year, and one licence covers up to three websites. Setup is a few steps: install the free plugin, install Pro, enter your licence, then read your site or a file to build the knowledge base. The product site, aichatbot.5eves.com, has the licence and the free download. The free plugin (basic) is also included with every monthly website care plan we run.
Questions before you add a chatbot yourself
Does it work on Shopify, Wix or Squarespace?
No. Cloudy AI Chatbot is a WordPress plugin and needs WordPress 6.2 or later and PHP 8.0 or later. If your site is on another platform, our chatbot automation service builds a chatbot for it.
Will it make things up about my business?
It answers from the knowledge base you build, and when a question is outside it, the chatbot says so and points the visitor to you rather than guessing. Checking the questions it could not answer and adding good replies is how it gets more useful over time.
Will it slow my website down?
The plugin loads one small script of about 10 KB without holding up the page, and the rest is fetched after the page has finished loading. None of the chatbot content is placed in your page HTML.
Where are my visitors' chats stored?
Every visitor message and reply is stored by the CloudyWP chatbot service, and Pro shows them on its History screen until you delete them. Analytics recorded in your own WordPress database are kept for 180 days. The terms and privacy policy are on aichatbot.5eves.com.
Can I use it on more than one website?
One Pro licence covers up to three websites.
Can I choose monthly or yearly, and can I stop?
Pro is $79 AUD a month or $699 AUD a year. For the terms of cancelling and renewal, read the terms on aichatbot.5eves.com or ask us before you buy.
What if I want someone to set it up for me?
Use the form at the top of this page and tell us about your site. We are a Melbourne agency and can talk you through it, or build a custom chatbot if that suits you better.
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