WordPress Maintenance Melbourne: Care Plans That Keep Your Site Secure & Online.

Website maintenance in Melbourne and right across Australia, for WordPress sites. Monthly care plans with updates, backups, security monitoring, performance checks and real human support, handled by our Melbourne team so you never have to think about it.

CloudyWP looks after websites for businesses that would rather not do it themselves: WordPress care plans check core, themes and plugins, keep weekly off-site backups, watch for downtime and malware and send a monthly status report, from $159/mo AUD a month. We are Melbourne based and look after sites Australia-wide.

Care plans from $159/mo AUD, month to month, no lock-in

  • Essential $159/mo Maintenance only
  • DevMost popular $700/mo 10 developer hours a month
  • Master $1,300/mo 20 developer hours a month
  • Ultimate Quoted 20+ developer hours, or a fixed-price project

Who does the work: our Melbourne based team, a WordPress maintenance company that offers website maintenance services without a lock-in contract. One developer is assigned to your site, and it is the same person every time you get in touch.

Case study · Emergency diagnosis & repair A 500 Error Another Agency Could Not Fix Database size, against a 2 GB cap: 2,156 MB. After clean-up: 200 MB.

Everything each plan includes

Send enquiry

Australian team

Based here, working your hours, not a timezone away

144+

projects delivered

Over 10+ years building and maintaining sites for Australian businesses

One developer, start to finish

The same person every time: no re-explaining your site

Straight answers, on your terms

We only take work we can finish. Ask us anything first: no obligation

159
Plans From (AUD/Month)
9 to 5
AET Support, Open All Week
100%
Melbourne-Based Team
0
Lock-In Contracts

WordPress care plans in Melbourne: what each one includes

WordPress maintenance is the routine work that keeps a site updated, backed up, monitored and secure. Every plan runs the same checks. Dev and Master add a developer who fixes what those checks find. Every plan also includes our free Cloudy Chatbot plugin (basic), which answers visitors from your own Q&A. Month to month, prices in AUD.

Essential

$159 /mo AUD

Keeping a site secure, updated and online. No development time included.

What is covered

  • WordPress core, theme & plugin check
  • Weekly off-site backupsA full copy of your site and database taken every week and stored on separate infrastructure, not on your own server, so a failure, a hack or a bad update cannot take the backups with it., restorable on request
  • Uptime & SSL monitoringYour site is checked from outside every few minutes. If it goes down, or the security certificate is about to expire, the alert reaches us: you are not the monitoring system.: alerts come to us, not you
  • Malware checkFiles and database are scanned for injected code, so anything that has been planted is found rather than waiting to be noticed. maintained
  • Broken-link and 404 checks
  • Monthly report of site status
  • Email support included
  • Free Cloudy Chatbot plugin included, answers visitors from your own Q&A
Start with Essential

Billed monthly in AUD. Cancel any time: no lock-in.

Most popular

Dev

$700 /mo AUD

Your site stays up, stays secure and stays current, and when something breaks, a developer fixes it rather than logging it.

What is covered

  • Critical security & performance checksThe checks that catch the things that actually take a site down: outdated core and plugins with known vulnerabilities, injected code, error rates, and pages that have become slow enough to lose visitors. every week
  • Uptime & SSL monitoringYour site is checked from outside every few minutes. If it goes down, or the security certificate is about to expire, the alert reaches us: you are not the monitoring system.: alerts come to us, not you
  • Weekly off-site backupsA full copy of your site and database taken every week and stored on separate infrastructure, not on your own server, so a failure, a hack or a bad update cannot take the backups with it., restorable on request
  • Your developer emails you every month with what changed and what needs attention
  • Staging site for development changesA private copy of your site where changes are built and checked before anyone else sees them. Updates, new sections and design work go there first, get looked at on phone, tablet and desktop widths, and only reach the live site once you have said so. It matters most on page-builder sites, where a bad update does not error: it re-renders, and the page looks subtly wrong on a screen size nobody checked.: nothing reaches the live site unapproved
  • 10 hours of developer time a month
  • Fixes and small changes, not a build. Content, layout and design edits, plugin and integration setup (included in dev hours)
  • 1 basic page built to match your existing design (included in dev hours)
  • Weekly WordPress core, theme & plugin updates (included in dev hours)
  • Weekly malware and virus check, and fix (included in dev hours)
  • Speed & Core Web VitalsCore Web Vitals are the three loading and stability measures Google uses as a ranking signal: how fast the main content appears, how quickly the page responds to a tap, and whether it jumps around while loading. We measure and fix all three. check and fix (included in dev hours)
  • Priority queue: a developer is assigned and contacts you within 48 hours
  • Urgent issues covered for 1 hour of immediate debugging: you are told what we found, while we work and once it is fixed
  • Free Cloudy Chatbot plugin included, answers visitors from your own Q&A
Choose Dev

Billed monthly in AUD. Cancel any time: no lock-in.

Master

$1,300 /mo AUD

Where Dev fixes and maintains, Master builds: pages, integrations, and the email and domain problems nobody else will own.

Everything in Dev Plan included +

  • Staging site for development changesA private copy of your site where changes are built and checked before anyone else sees them. Updates, new sections and design work go there first, get looked at on phone, tablet and desktop widths, and only reach the live site once you have said so. It matters most on page-builder sites, where a bad update does not error: it re-renders, and the page looks subtly wrong on a screen size nobody checked.: nothing reaches the live site unapproved
  • 20 hours of developer time a month
  • Everything in Dev: the same checks, monitoring, backups and monthly email
  • Up to 3 pages designed and built (included in dev hours)
  • CRM, accounting and API integrationsConnecting your site to the systems you already run (a CRM like HubSpot, accounting like Xero, or any service with an API) so data moves between them without anyone retyping it. (included in dev hours)
  • Email deliverability problemsWhen forms stop arriving, or your mail lands in spam. We work through the sending records: SPF, DKIM and DMARC, and the mail service itself, rather than telling you to check your junk folder. diagnosed and fixed (included in dev hours)
  • Domain and DNS issuesExpiring domains, records pointing at the wrong place, certificates that will not renew, a migration that left half the traffic behind. The infrastructure layer most agencies hand back to you. handled (included in dev hours)
  • Custom features and functionality (included in dev hours)
  • WooCommerce & payment gateway work (included in dev hours)
  • Same-day response on anything urgent: a developer will work outside business hours if needed
  • Quarterly performance and security checksEvery three months we re-run the full audit: load times and Core Web Vitals, plugin and PHP versions, user accounts and permissions, backup restores, and anything flagged since the last review. You get the findings in writing. (included in dev hours)
  • Free Cloudy Chatbot plugin included, answers visitors from your own Q&A
Choose Master

Billed monthly in AUD. Cancel any time: no lock-in.

Ultimate

Quoted scoped to the work

When the roadmap needs more than Master, or the work is better run as a project.

Get in touch

Everything in Master Plan included +

  • 20+ hours a month, or a fixed-price project
  • A standing slot in our schedule
  • Multi-site and white-label arrangementsWe look after several sites under one agreement, and (if you are an agency or consultancy) we can work under your brand, so your client only ever deals with you.
  • Architecture, infrastructure and hosting work
  • Direct access, no ticket queue
  • We will tell you honestly whether a retainer or a fixed quote costs you less
  • Free Cloudy Chatbot plugin included, answers visitors from your own Q&A

Need a new site instead? See Melbourne WordPress development. Compare every price on the pricing page.

Want someone to look after your website?

Yes. For a small business that has no one in-house for it, website management means one team who keeps the site checked, backed up and online, and who you can email when something looks wrong. You do not need to know what a plugin update is.

Each month the site is checked, the backups are kept and you get a short report of what was done and what needs a decision. If the site goes down or breaks, we deal with it: on the Dev and Master plans the fix comes out of your developer hours, and website support for anything else is at the published hourly rate below.

Shopify and other platforms

We look after Shopify stores and sites on other platforms as well as WordPress. The published care plans above are for WordPress, so for any other platform we quote per site once we have seen what it needs.

Tell us which platform your site runs on and we will reply with what we would do and what it costs.

Why pick CloudyWP as your WordPress maintenance company?

  • A Melbourne based team with 10+ years in the industry and 144+ projects delivered, looking after sites Australia-wide.
  • Month to month. No lock-in contract; you stay because the site is looked after.
  • The same developer every time you get in touch, so you never explain your site twice.
  • A monthly report on every plan: what was checked, what changed and what needs a decision.
  • A clear channel on each plan: email support on Essential, a same-day response on anything urgent on Master.
  • The free Cloudy Chatbot plugin comes with every care plan.

What looking after a site can mean

A WooCommerce store kept going down. The traffic was bots hammering its product filter, not customers. We found the cause and put the right Cloudflare rules in place.

Read how we stopped bots crashing the store

What our clients say

4.6 from 9 reviews

Thomas

Sydney, NSW

Ravi helped secure my WordPress site after I started having issues. He explained what was being done and the site is running noticeably faster now.

Mark

Melbourne, VIC

Easy to work with and happy to answer questions. The changes I requested were completed without any hassle.

Olivia

Sydney

Needed help moving my website to a new domain. Everything was transferred smoothly and I didn't run into any downtime.

Lia Tran

Melbourne, VIC

Got in touch about a few issues on my website. Ravi explained the options clearly, pricing was fair, and the work was completed quicker than I expected.

Mia Tong

Sydney

Communication was straightforward from start to finish. The project was completed as discussed and I'm happy with the result.

Ben Caruso

Newcastle, NSW

Booked a call to discuss some website improvements. Received practical advice and everything we agreed on was completed.

Ethan

Geelong, VIC

Luke helped with updates and improvements on my Shopify store. The process was smooth and the changes were implemented properly.

Kelie Williams

Sydney, NSW

My website had security issues that I couldn't figure out myself. They secured the site, set up Cloudflare, and explained what needed to be monitored going forward.

Rajinder Singh

Wollongong, NSW

Reliable and easy to deal with. Work was completed as quoted and I received a clear breakdown of what was changed on the website.

How much does WordPress maintenance cost in Australia?

$159/mo AUD for maintenance only, $700/mo with 10 developer hours a month, or $1,300/mo with 20 hours. Several sites or a large store go on Ultimate, quoted once we have seen them.

The team is Melbourne-based and works on Australian business hours. WordPress maintenance plans and prices are the same wherever in Australia your business is.

Melbourne Sydney Brisbane Perth Adelaide Canberra Hobart

WordPress support in Melbourne without a monthly plan

  • Ad-hoc support: $100 an hour
  • Prepaid 5-hour block: $500
  • Prepaid 10-hour block: $1,000
  • Diagnostic with a fixed quote: $249

If you buy a block most months, the Dev plan works out cheaper per hour and includes the maintenance.

Website maintenance in Melbourne, even for sites built by someone else

Most of the sites we look after were built by another agency, a freelancer who has moved on, or the owner. We start by finding out what state the site is in: how far behind core and plugins are, whether working backups exist, which builder and licences it depends on, the PHP version, and any sign of compromise. You get the findings in writing with the plan we would recommend, or as the $249 diagnostic if you want it before committing.

A site that is well behind catches up on a staging copy first, so nothing is updated live in one risky jump.

Page builders and agencies

Building sites for clients? Agencies use our white-label maintenance, with reports under your name.

WordPress security: what happens if my site goes down or gets hacked?

The uptime monitor alerts us, and we work out whether the cause is the host, an update, the domain or an attack, then fix it. On Dev and Master the repair comes out of your developer hours. Otherwise it is an incident at a published price: $100 next business day for the first hour, $449 same day, or $649 after hours, the last two each covering the first 2 hours.

A hacked site is cleaned from $299: injected code removed, the way in closed, and the site scanned again. The weekly off-site backups give us a clean copy to compare against.

If it is happening right now

Support is open all week, 9 to 5 AET.

Website & WordPress Maintenance Questions

CloudyWP runs four plans: Essential at $159/mo covers maintenance only; Dev at $700/mo adds 10 hours of developer time a month; Master at $1,300/mo adds 20 hours; Ultimate is quoted for anything larger. All are month-to-month with no lock-in contract: you can change or cancel any time.

Yes: we maintain WordPress sites for businesses right across Australia. Businesses in Sydney, Brisbane, Perth, Adelaide, Canberra and regional areas join the same plans as Melbourne businesses, at the same prices. The team is Melbourne-based, so support runs on Australian business hours rather than being handed to an overseas overnight shift, which is the practical difference for anyone comparing us with an offshore provider.

Yes. WordPress maintenance outsourcing is a real part of what we do: we act as the white-label WordPress maintenance agency behind other agencies, designers and freelancers who would rather not run updates and backups themselves. You keep the client relationship and we stay in the background: reports come to you under your own name, and we deal with your team rather than your client unless you would prefer otherwise. Pricing is per site on the same ladder, and multi-site arrangements are quoted once we know how many sites and what state they are in.

Our maintenance packages are the Essential, Dev and Master plans, with Ultimate quoted for larger needs. Every plan covers WordPress core, theme and plugin checks, uptime and SSL monitoring, weekly off-site backups, malware scanning and a monthly status report. What changes as you go up the ladder is developer time: Essential is maintenance only, Dev includes 10 hours a month and Master 20, so updates, fixes and performance work are done for you rather than reported to you.

Yes. Our Melbourne based team is open all week, 9 to 5 AET. Existing clients log in or open a ticket through the client support portal, and if your site is not on a plan yet, the care plans include support and our hourly support is available without a monthly plan.

Yes. Uptime monitoring alerts come to us, not to you, and every plan includes malware scanning. For a site that is already infected, see our WordPress malware removal service. On Dev and Master the cleanup and restore come out of your included developer hours. On Essential, which carries no development time, we quote it as a fixed-price job from $299 AUD.

Yes: we take over existing WordPress sites built by anyone, whichever agency or freelancer handed them over. We start with a health check covering what is installed, who holds the logins and licences, updates, security, backups and performance, then bring the site onto the plan that fits, from $159/mo. Shopify and other platforms are looked after too, but quoted per site, because the published plan prices are WordPress care plans.

Every plan includes WordPress core, theme and plugin checks, weekly off-site backups, uptime and SSL monitoring, malware scanning and a monthly report. Essential also includes broken-link checks and email support. Essential reports what needs doing; Dev and Master include developer hours, so updates and fixes are carried out for you rather than only reported. The plans above show what each one includes.

If the site brings in enquiries or sales, a plan is usually cheaper than recovering from a failed update or an infected site with no backup. Essential at $159/mo suits a site that rarely changes and mainly needs watching, backing up and reporting on. If you also want changes and fixes made each month, Dev or Master adds developer hours. It is month-to-month, so you can change or cancel any time. Every plan also includes the free Cloudy Chatbot plugin, which answers visitors from your own Q&A.

Website maintenance and management: WordPress care plans from $159/mo, Shopify and other sites quoted per site. Backups, monitoring. Melbourne, Australia-wide.

Get in touch

From first call to live: four steps, no surprises.

Every CloudyWP project runs the same way, whether it is a one-page site or a store with a thousand SKUs. Here is exactly what happens.

01

We map what you actually need.

A single scoping call, then a written plan: what gets built, what it costs, and when it ships. No discovery-phase invoices, no moving targets.

  • Free scoping call
  • Written scope document
  • Fixed price, no hourly creep

48 hrs to your quote

02

We design and build it properly.

Custom WordPress or Shopify on clean code you own outright. Every build ships fast, passes Core Web Vitals, and is handed over documented.

  • Design signed off before build
  • Core Web Vitals passed
  • Full code ownership

95/100 average PageSpeed

03

We automate the busywork.

Your site talks to the tools you already run: CRM, invoicing, email, stock. The repetitive admin stops being someone's job and starts running itself.

  • CRM & invoicing connected
  • Stock and orders in sync
  • Alerts when something breaks

15 hrs saved every week

Get in touch