Website & WordPress Maintenance · Melbourne & Australia-wide

WordPress & Website Maintenance in Melbourne — Secure, Fast & Always Online.

Monthly website maintenance and WordPress care plans for businesses in Melbourne and right across Australia — updates, backups, security monitoring, performance checks and real human support, handled by our Melbourne team so you never have to think about it.

Australian team

Based here, working your hours — not a timezone away

144+ projects delivered

Over 10+ years building and maintaining sites for Australian businesses

One developer, start to finish

The same person every time — no re-explaining your site

Straight answers, on your terms

We only take work we can finish. Ask us anything first — no obligation

159
Plans From (AUD/Month)
24h
Support Response Time
100%
Melbourne-Based Team
0
Lock-In Contracts
What's Included

Everything Your WordPress Site Needs to Stay Healthy

Every plan includes the core maintenance tasks that protect your investment — we handle the technical work so you never have to think about it.

Security Monitoring & Malware Removal

Continuous scanning, proactive hardening, and same-day malware removal if your site is ever compromised — included on every plan at no extra charge.

  • Daily automated malware and vulnerability scans
  • WordPress login hardening and brute-force protection
  • Emergency malware removal — no extra charge
  • File integrity monitoring with unauthorised-change alerts
  • Monthly security report delivered to your inbox
Security details

Core, Plugin & Theme Updates

Updates applied carefully and checked afterwards, with a restorable backup taken first — so a bad update is undone in minutes, not argued about

  • Monthly WordPress core updates
  • All plugin and theme updates — staged and tested first
  • Compatibility checks before every update cycle
  • Rollback from backup if any update causes an issue
Update management

Weekly Backups & Disaster Recovery

Weekly automated backups stored off-site, on separate infrastructure from your site. If anything goes wrong — hack, bad update, accidental deletion — we restore fast.

  • Weekly full-site backup (files + database)
  • Off-site storage — independent of your hosting
  • Included on every plan, from Essential up
  • One-click restore — live in under 30 minutes
Backup details

Performance & Core Web Vitals

Monthly performance checks and optimisation to ensure your site stays fast — because slow sites lose Google rankings and customers.

  • Monthly Lighthouse and PageSpeed audit
  • LCP, CLS, and INP monitored and actioned
  • Image optimisation and lazy loading checks
  • Caching and CDN configuration review
Performance details

Uptime Monitoring & Alerts

24/7 uptime monitoring with instant SMS and email alerts if your site goes down — and proactive investigation before you even notice it.

  • 1-minute interval uptime monitoring, 24/7
  • Instant SMS + email on downtime detection
  • Monthly uptime report — target 99.9%
  • SSL certificate monitoring and renewal alerts
Monitoring details

Priority Technical Support

Access to Melbourne-based WordPress developers for bug fixes, content edits, and technical questions — no ticket queues, no offshore delays.

  • Priority email and Slack support channel
  • 4-hour response during Melbourne business hours
  • Minor bug fixes included (up to 1hr/month on Pro)
  • Content edits and minor page changes on higher plans
Support details
Testimonials

What our clients say

4.6 from 9 reviews

Thomas

Sydney, NSW

Ravi helped secure my WordPress site after I started having issues. He explained what was being done and the site is running noticeably faster now.

Mark

Melbourne, VIC

Easy to work with and happy to answer questions. The changes I requested were completed without any hassle.

Olivia

Sydney

Needed help moving my website to a new domain. Everything was transferred smoothly and I didn't run into any downtime.

Lia Tran

Melbourne, VIC

Got in touch about a few issues on my website. Ravi explained the options clearly, pricing was fair, and the work was completed quicker than I expected.

Mia Tong

Sydney

Communication was straightforward from start to finish. The project was completed as discussed and I'm happy with the result.

Ben Caruso

Newcastle, NSW

Booked a call to discuss some website improvements. Received practical advice and everything we agreed on was completed.

Ethan

Geelong, VIC

Luke helped with updates and improvements on my Shopify store. The process was smooth and the changes were implemented properly.

Kelie Williams

Sydney, NSW

My website had security issues that I couldn't figure out myself. They secured the site, set up Cloudflare, and explained what needed to be monitored going forward.

Rajinder Singh

Wollongong, NSW

Reliable and easy to deal with. Work was completed as quoted and I received a clear breakdown of what was changed on the website.

Care plans

WordPress care plans Melbourne businesses actually stay on.

Month-to-month website maintenance for Melbourne & Australian businesses. No lock-in contracts — change or cancel any time.

Essential

$159 /mo AUD

Keeping a site secure, updated and online. No development time included.

What is covered

  • WordPress core, theme & plugin check
  • Weekly off-site backupsA full copy of your site and database taken every week and stored on separate infrastructure, not on your own server — so a failure, a hack or a bad update cannot take the backups with it., restorable on request
  • Uptime & SSL monitoringYour site is checked from outside every few minutes. If it goes down, or the security certificate is about to expire, the alert reaches us — you are not the monitoring system. — alerts come to us, not you
  • Malware checkFiles and database are scanned for injected code, so anything that has been planted is found rather than waiting to be noticed. maintained
  • Broken-link and 404 checks
  • Monthly report of site status
  • Email support included
Start with Essential

Billed monthly in AUD. Cancel any time — no lock-in.

Dev

$700 /mo AUD

Your site stays up, stays secure and stays current — and when something breaks, a developer fixes it rather than logging it.

What is covered

  • Critical security & performance checksThe checks that catch the things that actually take a site down: outdated core and plugins with known vulnerabilities, injected code, error rates, and pages that have become slow enough to lose visitors. every week
  • Uptime & SSL monitoringYour site is checked from outside every few minutes. If it goes down, or the security certificate is about to expire, the alert reaches us — you are not the monitoring system. — alerts come to us, not you
  • Weekly off-site backupsA full copy of your site and database taken every week and stored on separate infrastructure, not on your own server — so a failure, a hack or a bad update cannot take the backups with it., restorable on request
  • Your developer emails you every month with what changed and what needs attention
  • Staging site for development changesA private copy of your site where changes are built and checked before anyone else sees them. Updates, new sections and design work go there first, get looked at on phone, tablet and desktop widths, and only reach the live site once you have said so. It matters most on page-builder sites, where a bad update does not error — it re-renders, and the page looks subtly wrong on a screen size nobody checked. — nothing reaches the live site unapproved
  • 5 hours of developer time a month
  • Fixes and small changes — not a build. Content, layout and design edits, plugin and integration setup (included in dev hours)
  • 1 basic page built to match your existing design (included in dev hours)
  • Weekly WordPress core, theme & plugin updates (included in dev hours)
  • Weekly malware and virus check, and fix (included in dev hours)
  • Speed & Core Web VitalsCore Web Vitals are the three loading and stability measures Google uses as a ranking signal — how fast the main content appears, how quickly the page responds to a tap, and whether it jumps around while loading. We measure and fix all three. check and fix (included in dev hours)
  • Priority queue — a developer is assigned and contacts you within 48 hours
  • Urgent issues covered for 1 hour of immediate debugging — you are told what we found, while we work and once it is fixed
Choose Dev

Billed monthly in AUD. Cancel any time — no lock-in.

Most popular

Master

$1,300 /mo AUD

Where Dev fixes and maintains, Master builds — pages, integrations, and the email and domain problems nobody else will own.

Everything in Dev Plan included +

  • Staging site for development changesA private copy of your site where changes are built and checked before anyone else sees them. Updates, new sections and design work go there first, get looked at on phone, tablet and desktop widths, and only reach the live site once you have said so. It matters most on page-builder sites, where a bad update does not error — it re-renders, and the page looks subtly wrong on a screen size nobody checked. — nothing reaches the live site unapproved
  • 10 hours of developer time a month
  • Everything in Dev — the same checks, monitoring, backups and monthly email
  • Up to 3 pages designed and built (included in dev hours)
  • CRM, accounting and API integrationsConnecting your site to the systems you already run — a CRM like HubSpot, accounting like Xero, or any service with an API — so data moves between them without anyone retyping it. (included in dev hours)
  • Email deliverability problemsWhen forms stop arriving, or your mail lands in spam. We work through the sending records — SPF, DKIM and DMARC — and the mail service itself, rather than telling you to check your junk folder. diagnosed and fixed (included in dev hours)
  • Domain and DNS issuesExpiring domains, records pointing at the wrong place, certificates that will not renew, a migration that left half the traffic behind. The infrastructure layer most agencies hand back to you. handled (included in dev hours)
  • Custom features and functionality (included in dev hours)
  • WooCommerce & payment gateway work (included in dev hours)
  • Same-day response on anything urgent — a developer will work outside business hours if needed
  • Quarterly performance and security checksEvery three months we re-run the full audit: load times and Core Web Vitals, plugin and PHP versions, user accounts and permissions, backup restores, and anything flagged since the last review. You get the findings in writing. (included in dev hours)
Choose Master

Billed monthly in AUD. Cancel any time — no lock-in.

Ultimate

Quoted scoped to the work

When the roadmap needs more than Master, or the work is better run as a project.

Get a quote

Everything in Master Plan included +

  • 20+ hours a month, or a fixed-price project
  • A standing slot in our schedule
  • Multi-site and white-label arrangementsWe look after several sites under one agreement, and — if you are an agency or consultancy — we can work under your brand, so your client only ever deals with you.
  • Architecture, infrastructure and hosting work
  • Direct access, no ticket queue
  • We will tell you honestly whether a retainer or a fixed quote costs you less

All plans are month-to-month, no lock-in — prices in AUD. Need a new site instead? See our Melbourne WordPress development, or explore workflow automation. Site already hacked? Read our guide to fixing a hacked WordPress site — or we’ll clean it for you.

For agencies

Outsourced & white-label WordPress maintenance for agencies

If you build sites for clients, maintenance is the part that never fits the schedule — updates that have to be checked, backups nobody wants to own, and a phone call the one week you are on holiday. Plenty of agencies, designers and freelancers outsource WordPress maintenance to us and keep everything else in house.

You stay the agency. We stay in the background.

  • You keep the client relationship. We deal with your team, not your client — unless you would rather introduce us, which some agencies prefer once the arrangement settles.
  • Reports come to you, under your name. Monthly status reports you can forward as your own, or pass on unbranded.
  • Priced per site, on the same ladder. No agency markup and no separate reseller tier — the plans on this page are the plans. Multi-site arrangements are quoted once we know how many and what condition they are in.

Full detail, including what happens to your client relationship and how a batch of sites is onboarded, is on the white-label maintenance page. Taking on a site someone else has been maintaining? We start with a health check before quoting, because inherited sites are routinely further behind than anyone realises — and if it turns out to already be compromised, that is a cleanup job first, not a maintenance one.

WordPress maintenance Australia-wide, from Melbourne

The team is Melbourne-based and most of our clients are here, but website maintenance does not require anyone to be in the room. We provide WordPress maintenance services to businesses in every state, on the same plans and at the same prices.

Melbourne Sydney Brisbane Perth Adelaide Canberra Hobart Regional & remote

The practical difference against an offshore provider is not the price — it is that support runs on Australian business hours, so a problem raised at 9am is being looked at at 9am, not handed to a shift that starts after you have gone home.

Looking for a new agency?

Switching WordPress maintenance company?

Most people who call us already have someone. Either nothing visibly happens each month, or the one time something broke nobody answered. If you are choosing a new WordPress website maintenance company, here is exactly what changing over involves — and what to ask us and everyone else on your shortlist.

Health check first

Before any quote we look at what you actually have: how far behind core and plugins are, whether backups exist and where they are stored, and whether the site is already compromised. Inherited sites are routinely further behind than anyone realises, and we would rather tell you that before you sign than after.

Handover, with no downtime

We take over access from your current provider or your host directly. You do not need an awkward conversation with anyone first — plenty of clients start with us while still paying the previous provider out, and the site stays live the entire time.

The backlog comes first

Month one is usually catching up rather than routine work: outstanding updates, backups moved off the host, monitoring pointed at us. After that it settles into the plan you chose.

What to ask WordPress maintenance providers

  1. Do backups leave the server the site lives on? A backup stored on the same host disappears with the host.
  2. Who receives the monitoring alert — you, or them? If it lands in your inbox, that is a notification service, not maintenance.
  3. Is there a lock-in period, and what happens to your backups if you leave?
  4. Who actually does the work, in which timezone, and can you speak to them?

We answer all four on this page. If a provider will not, that is your answer.

Why CloudyWP

Why Melbourne Businesses Trust Us With Their WordPress Sites

We maintain the sites we understand best — WordPress, WooCommerce, and custom-built themes.

Melbourne-Based Team

Local WordPress developers available during Melbourne business hours. When something urgent happens at 9am, you speak to a real person — not a ticket system in a different timezone.

Backed Up First

A restorable off-site backup is taken before anything is updated, so a bad release is reversed in minutes rather than debated

Proper Security Hardening

Custom login URLs, file permission locks, two-factor authentication, WAF rules, and application-level firewall — not just a security plugin ticked on.

Performance-First

We do not just keep your site online — we keep it fast. Monthly Core Web Vitals checks and proactive optimisation ensure your Google rankings do not suffer from performance decay.

Transparent Reporting

Monthly reports showing every update applied, every backup taken, uptime percentage, security results, and Core Web Vitals scores. You always know exactly what was done.

No Lock-In Contracts

Every plan is month-to-month. We earn your business every month by doing good work — not by trapping you in a 12-month contract. Cancel any time with 30 days notice.

Melbourne WordPress maintenance

Keep your site fast, secure and always online.

Updates, backups, monitoring and security hardening — handled for you, so your WordPress site never becomes a liability.

FAQ

Website & WordPress Maintenance Questions

CloudyWP runs four plans: Essential at $159/mo covers maintenance only; Dev at $700/mo adds 5 hours of developer time a month; Master at $1,300/mo adds 10 hours; Ultimate is quoted for anything larger. All are month-to-month with no lock-in contract — you can change or cancel any time.

Both, as long as the site runs on WordPress or WooCommerce. Most people searching for website maintenance in Melbourne do not know or care which platform their site was built on — they want someone to keep it online, updated and backed up. That is exactly what these plans do. If your site is on Shopify, Squarespace, Wix or a custom framework, tell us what it is and we will say honestly whether we are the right people for it.

Yes — we maintain WordPress sites for businesses right across Australia. Sydney, Brisbane, Perth, Adelaide, Canberra and regional clients are all on the same plans as our Melbourne clients, at the same prices. The team is Melbourne-based, so support runs on Australian business hours rather than being handed to an overseas overnight shift, which is the practical difference for anyone comparing us with an offshore provider.

Yes. WordPress maintenance outsourcing is a real part of what we do — we act as the white-label WordPress maintenance agency behind other agencies, designers and freelancers who would rather not run updates and backups themselves. You keep the client relationship and we stay in the background — reports come to you under your own name, and we deal with your team rather than your client unless you would prefer otherwise. Pricing is per site on the same ladder, and multi-site arrangements are quoted once we know how many sites and what state they are in.

At a minimum: WordPress core, theme and plugin updates applied and checked rather than run blind, off-site backups stored away from the host, uptime and SSL monitoring that alerts the provider instead of you, malware scanning, and a report showing what was actually done. Most WordPress maintenance companies cover the first item and are vaguer about the rest, so ask two things before signing anywhere — whether backups leave the server the site lives on, and who is woken up when the monitoring fires. A plan where the alert lands in your inbox is a notification service, not maintenance.

Malware scanning, file-integrity checks, login hardening, SSL expiry monitoring and alerts on the vulnerability disclosures that affect plugins you actually run — not a generic feed. WordPress security for Melbourne businesses is mostly unglamorous prevention: the overwhelming majority of sites we are called to clean were compromised through a plugin with a known, patched vulnerability that nobody had applied. Keeping current is the security measure. Everything else is a second line.

Every plan covers WordPress core, theme and plugin checks, uptime and SSL monitoring, weekly off-site backups, malware scanning and a monthly status report. What changes as you go up the ladder is developer time: Essential is maintenance only, Dev includes 5 hours a month and Master 10, so updates, fixes and performance work are done for you rather than reported to you.

Uptime monitoring alerts come to us, not to you, and every plan includes malware scanning. On Dev and Master the cleanup and restore come out of your included developer hours. On Essential, which carries no development time, we quote it as a fixed-price job from $299 AUD.

A working site still needs updates — outdated WordPress core, plugins, and themes are the most common cause of hacks and breakage. A maintenance plan keeps everything current and backed up so a small problem never becomes a rebuild.

Yes — we take over existing WordPress sites built by anyone. We start with a health check covering updates, security, backups, and performance, then bring the site onto your chosen plan.

Why CloudyWP

WordPress website maintenance and care plans for Melbourne and Australian businesses. Updates, security monitoring, backups and support from $159/mo, no lock-in.

Get a fixed quote

02 — How we work

From first call to live — four steps, no surprises.

Every CloudyWP project runs the same way, whether it is a one-page site or a store with a thousand SKUs. Here is exactly what happens.

01

We map what you actually need.

A single scoping call, then a written plan: what gets built, what it costs, and when it ships. No discovery-phase invoices, no moving targets.

Typically 48 hours

02

We design and build it properly.

Custom WordPress or Shopify on clean code you own outright. Every build ships fast, passes Core Web Vitals, and is handed over documented.

2–6 weeks typical

03

We automate the busywork.

Your site talks to the tools you already run — CRM, invoicing, email, stock. The repetitive admin stops being someone's job and starts running itself.

Average 15 hrs saved weekly

Scope A fixed quote, in writing

Deliverables, price and dates agreed before a line of code is written.

  • Free scoping call
  • Written scope document
  • Fixed price, no hourly creep

48 hrs to your quote

Get a quote