The licence is the first thing we check, every month
Because the builder ships inside the theme and updates through your own YOOtheme account, an expired licence does not break anything today — it simply stops the updates arriving, and nothing on the dashboard makes that obvious. Sites drift a year behind without a single warning. We track the licence state and the installed version against the current release, and tell you before it becomes the reason something cannot be fixed.
Theme updates are builder updates, so they are staged
On this product a theme update is a builder update, which makes it more consequential than a theme update anywhere else — it can touch every layout on the site at once. So it is applied on a staging copy first, with the templates that render the most pages checked before anything goes live. That is a different ordering from a typical WordPress site, where the theme is usually the safest thing to update.
WordPress, PHP and plugins, in the right order
Core, PHP and the other plugins are updated on the same staged basis, with the builder last so that any visual change can be traced to a cause. PHP deserves particular attention here: hosts upgrade on their own schedule, and a version jump that a plain theme survives can surface real differences on a site where the theme is doing this much work. We test ahead of the host rather than after.
Backups that restore a working builder
Because the builder is the theme, a backup that omits or mangles the theme is not a backup of this site in any useful sense. Copies include the theme as installed and enough history to go back past a problem noticed late, and one is restored to a scratch environment periodically so the restore is demonstrated rather than believed.
Small changes without a course in the Customizer
Copy edits, a new team member, a price change, a seasonal panel. Editing happens in the Customizer here, which is fine once you know it and slow when you do not — so these land with us and your team keeps doing the parts they are comfortable with. Where the same edit keeps recurring, we would usually convert that section to dynamic content once so it stops being an edit at all. Plan hours cover the work.
Monitoring aimed at the failures that stay silent
Availability, certificate expiry, and a periodic test submission through the site's own forms. Forms are the one that matters: they break when a host changes mail handling, nothing announces it, and the cost is measured in the enquiries that never arrived rather than in downtime anybody noticed.
What the plans cost
Care starts at $159/mo a month covering monitoring, staged updates, backups and small changes. The development plan at $700/mo adds a standing allowance of build time, which suits sites still growing their template library. Work beyond the plan uses the same published rates as everywhere else — $750 and $1,400 for blocks, $165 hourly. Month to month.