What does Cloudy AI Chatbot do?
Cloudy AI Chatbot adds a WordPress chatbot to your website that answers visitors from your own questions and answers. You write the questions your customers ask and your answers to them, in plain words. Visitors rarely type a question the way you wrote it, so it works out what they mean from the words you already used. When a question is not covered, it says so plainly and offers your email and a contact form inside the chat, so the visitor reaches a person and you get the enquiry.
Will the chatbot make things up?
No: it answers only from the questions and answers you give it. The common complaint about AI chat assistants is that they guess: an invented price, a service the business does not offer, an opening hour that was never true. The free plugin does not use AI: every reply is your own wording, matched on your own server, and anything outside your answers is handed to you instead of guessed. No invented prices, no confident wrong answers.
How does it handle prices, urgent requests and follow-up questions?
It reads them from your own answers and keeps track of the conversation. Asked "what are your prices?", it returns a tidy list of every price you have written; asked "how much for a hot water system?", it gives that one price. A follow-up like "how much is it?" is understood in context. Urgent messages such as "pipe burst, can someone come now?" go straight to your emergency or contact details rather than a list of services, and spelling slips are understood too. Location and service-area questions are answered from your own text.
How long does setup take?
Setup is a guided wizard of four steps that saves your progress as you go, so it can be done in one sitting or finished later. First, your business name, website and contact email. Second, your assistant: a name, one of 40 animated mascots or an emoji avatar, one of 21 colour schemes, and light, dark or matching the visitor's device. Third, your questions and answers, up to 25 on the free plan. Fourth, go live, either privately for admins to test first or for every visitor.
Will a WordPress chatbot slow down your site or hurt SEO?
This one is built not to. It loads one small script of about 10 KB without holding up the page, and fetches everything else after the page has finished loading. None of the chatbot's content is placed in your page HTML, so search engines see the page exactly as they did before it was installed. A speed test is built in: it loads your home page with and without the chatbot and shows the difference on your own site.
Can you see what visitors ask?
Yes, for the last 7 days on the free plan. Every question is shown with a match strength and whether your answers covered it. The questions it could not answer are listed separately, which is the most useful to-do list a small business website can have: each one is an answer worth writing. You also see chats opened, messages sent, contact forms submitted and forms left half-finished.
What does the free chatbot plugin include?
The free chatbot plugin costs nothing for one website, with no card and no trial clock. It includes 25 questions and answers, unlimited replies from your own answers, 7 days of analytics with every question asked, the contact form inside the chat and as a shortcode, all 40 mascots, emoji avatars and 21 colours, light and dark mode, voice input and the speed test. It uses no AI: replies are your own written answers, word for word.
Which businesses is it built for?
It is designed for any business that answers the same questions every day, and was tested on question sets from 47 kinds of business: plumbers, electricians, dentists, restaurants, real estate agents, hair salons, physiotherapists, mechanics, cleaners, accountants, florists, vets, builders, cafes and more. Contact details, a quote request and the chat sit together on one home screen inside the chat window.
What does the chatbot store about visitors?
It stores every visitor message and every reply, on every plan, and you should say so in your own privacy policy. Each conversation is also recorded with the site, message counts, times and a random browser identifier, or the visitor's IP address when no identifier is available. Questions are kept with how well they matched for 7 days to power the analytics, and contact form entries stay until you delete them. The privacy policy on aichatbot.5eves.com lists everything that is stored and where.
Who builds it?
Cloudy AI Chatbot is built and maintained in Melbourne by CloudyWP, the same team that builds and looks after WordPress sites for Australian businesses. It is approved and listed in the WordPress.org plugin directory, and its product site is aichatbot.5eves.com. If you need more than a question-and-answer assistant, such as a chatbot that books appointments, writes to your CRM or answers from your documents, see AI and LLM automation.
Where do the AI replies come from?
The free plugin has no AI. AI-written replies are in Cloudy AI Chatbot Pro, a paid add-on at $79 a month or $699 a year with a 14-day free trial and no card. Pro trains the chatbot on your pages, posts, products, sitemap or CSV files and writes unlimited replies from them. See the AI chatbot for small business page.
How do you download and install it?
Install it straight from the WordPress.org plugin directory, where it is approved and listed. In WordPress, open Plugins, then Add New, search for Cloudy AI Chatbot, then Install Now and Activate. Or download the zip from its WordPress.org page and upload it under Plugins, Add New, Upload Plugin. The setup wizard starts from there. It needs WordPress 6.2 or later and PHP 8.0 or later.
