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We map what you actually need.
A single scoping call, then a written plan: what gets built, what it costs, and when it ships. No discovery-phase invoices, no moving targets.
WooCommerce
WooCommerce Support & Development for Australian Stores
We fix WooCommerce stores that are losing money, and build the parts Australian retailers always end up needing — GST that reconciles, Australia Post rates that actually appear, accounting that syncs, and a checkout that works on a phone. Melbourne-based, so when your store breaks at 9am there is someone awake.
Australian-based team
Fixed quote before we start
All prices in AUD
Senior developers only
Australian team
Based here, working your hours — not a timezone away
144+ projects delivered
Over 10+ years building and maintaining sites for Australian businesses
One developer, start to finish
The same person every time — no re-explaining your site
Straight answers, on your terms
We only take work we can finish. Ask us anything first — no obligation
Something is broken right now
A store that cannot take an order is not a support ticket, it is an outage. We keep same-day capacity for stores that are down, and we work on a staging copy with a rollback point so a fix never turns into a second problem. If you are mid-outage, start with emergency support rather than reading the rest of this page.
Australian compliance and logistics
Most WooCommerce advice online is written for a US store. GST is not sales tax, an ABN is not a VAT number, and Australia Post is not a carrier any overseas plugin author has tested properly. The pages below cover the specific things Australian stores get stuck on, with the settings and the reasoning rather than a generic checklist.
What a fix typically costs
Diagnostic work starts at $249 AUD, quoted before we start, and you get the cause in writing as well as the fix. Larger builds — an accounting integration, a custom checkout field, a migration — are fixed-quoted to scope after a short call. Ongoing cover runs from $159 AUD a month with no lock-in.
How we work on a live store
We back the site up first, make the change, and keep a rollback point in place.
WooCommerce support questions
Do you work on stores you did not build?
Almost always. Most of what we do is inherited stores — someone else built it, or a plugin update broke it, or the person who set it up is gone. We do not require a rebuild before we will help.
Can you work with our existing developer?
Yes. We are often brought in for a specific problem — a payment gateway, a shipping integration, an accounting sync — alongside an in-house team or another agency, and we hand back documented work rather than something only we can maintain.
Tell us what your store is doing
Tell us what is happening and we will come back with a fixed quote and a timeline, usually within one business day.
Get a fixed quote
