Lead routing
Enquiries from web forms, Facebook lead ads and email, checked against your CRM for an existing contact, tagged and routed to the right person, with a router sending each kind of enquiry down its own path.
Make.com automation experts for Australian businesses
We design, build and look after Make.com scenarios for processes with branches, loops and messy data: lead routing, order processing, document handling and reporting. A Melbourne-based Make.com consultant with fixed quotes.
Send enquiryAustralian team
Based here, working your hours, not a timezone away
144+
projects delivered
Over 10+ years building and maintaining sites for Australian businesses
One developer, start to finish
The same person every time: no re-explaining your site
Straight answers, on your terms
We only take work we can finish. Ask us anything first: no obligation
In short
Make.com (formerly Integromat) is a visual automation platform where each workflow, called a scenario, is a chain of modules that can branch, loop and reshape data. As Make.com automation experts, we use it when a process is too involved for a straight trigger-and-action tool: several systems, conditions, lists of items, or volumes where per-task pricing adds up. Builds start from $300 AUD and most come in up to $4,000.
What do our Make.com experts build?
These are the Make.com scenarios we are asked for most. Each is built in your own Make organisation, documented, and tested before it touches live data.
Order and invoice processing
Orders from Shopify or WooCommerce split into line items with an iterator, matched to products in Xero or MYOB, then recombined with an aggregator into one invoice or one warehouse request.
Documents and email
Attachments pulled from a mailbox, renamed, filed into Google Drive or SharePoint, and their key fields written to a sheet. Where reading the document takes judgement, we add a model step, as described under AI workflow automation.
Scheduled reporting
Figures gathered from several tools on a schedule, combined in one sheet, and sent as a weekly summary to email or Slack, using the same definitions every week.
Migrations from Zapier
Zaps rebuilt as Make scenarios when the logic or the task bill has outgrown Zapier. Old and new run side by side on the same inputs before anything is switched over.
Audits and repairs
Scenarios someone else built that stop, throw warnings or quietly skip records. We read the execution history, find the cause, then fix it or rebuild it with proper error handling.
Is Make.com the right tool, or Zapier or n8n?
We build on all three, so the recommendation follows the process rather than a preference.
- Make.com suits branching logic, lists of items, data that needs reshaping, and higher volumes. The visual editor shows the whole scenario at once, which makes a complex flow easier to review with you.
- Zapier is quicker to set up for straight chains between popular apps, and easier for non-technical staff to edit. For simple jobs it is often the better pick.
- n8n suits teams that want to self-host, keep data on their own server, or run high volumes without per-operation pricing. It needs hosting and more care, and most of our n8n work sits on the AI automation side.
Not sure? Describe the process and we will tell you which platform we would use and why, before we quote. The business automation overview shows how this fits with the rest of our work.
How does a Make.com consultant build a scenario?
The same five steps apply whether a scenario has five modules or fifty.
Map the data, not only the steps
We write down what each system sends and expects: field names, date formats, and which IDs link one record to another. Most Make scenarios that break do so on the shape of the data, not the logic.
Plan the operations
Every module run uses operations from your Make plan. We put filters early, avoid needless polling, and estimate your monthly usage so the plan you choose fits.
Build with error routes
Each module that talks to an outside service gets an error handler: retry, skip and log, or stop and alert someone. Incomplete executions are stored, so a failed run can be resumed rather than lost.
Test the edge cases
Empty fields, duplicates, an order with forty line items, an API that times out. We run them through and show you what happened.
Document and hand over
Each scenario gets a description, notes on the modules that matter, and a short guide on what to do if it stops. Scenarios stay in your organisation, under your billing.
What goes wrong with Make.com scenarios?
When we take over an existing Make account, these are the usual causes of trouble.
Operations running out mid-month
A scenario polling every minute, or processing records it later filters out, burns through the plan. Reordering filters and switching to instant webhooks usually fixes it.
Scenarios switched off unnoticed
Make can deactivate a scenario after repeated errors. Without an alert, the first sign is a customer asking where their invoice went.
Connections tied to a former staff member
A connection authorised by someone who has left stops working when their access changes. We move connections to accounts the business controls.
Data stores used as a database
Data stores suit small lookups, not records you need to search or report on. Larger data belongs in a proper sheet or database.
Sixty unnamed modules
A scenario nobody annotated can only be maintained by the person who built it. We rename, annotate and document as we work.
One scenario doing everything
A huge scenario is hard to test and fails as a whole. Smaller scenarios passing data along are easier to fix one part at a time.
How much does Make.com automation cost?
A single Make.com scenario starts from $300. Multi-system builds with routers, iterators and error handling typically come in up to $4,000. Every project is a fixed quote, agreed after we have mapped the process.
Your Make subscription is separate and billed to you by Make, based on the operations your scenarios use. We estimate that usage in the quote. Changes after handover are $100 an hour.
A single scenario
One trigger, a handful of modules and error handling, such as a form to a CRM with a duplicate check. From $300.
A multi-system build
Several connected scenarios across your CRM, accounting and email tools, documented and tested. Up to $4,000 for most projects.
An audit of existing scenarios
A review of an inherited Make account, with a written list of what to keep, fix or rebuild. Quoted by the size of the account.
What our clients say
4.6 from 9 reviews
Powerful multi-step automation with Make.
Visual Make scenarios that sync your tools, handle the logic and run end to end, with error handling and documentation from the first build.
Make.com automation questions
What does a Make.com consultant do?
A Make.com consultant maps your process, checks that Make is the right platform for it, then designs, builds, tests and documents the scenarios in your Make account. We also audit and repair scenarios that someone else built.
How much does Make.com automation cost?
A Make.com automation build starts from $300 for a single scenario and runs up to $4,000 for a multi-system workflow with complex logic. Each project is a fixed quote. The Make subscription itself is billed separately by Make.
What is the difference between Make.com and Zapier?
Make.com is better at branching logic, lists of items and reshaping data, and is usually cheaper per step at volume. Zapier is quicker for straight chains between popular apps and easier for non-technical staff to edit. We build on both and recommend whichever fits.
Is Make.com the same as Integromat?
Yes. Integromat was renamed Make in 2022. The core ideas of scenarios, modules and operations carried over, so older Integromat setups can be maintained and extended in Make.
Can you migrate our Zapier automations to Make.com?
Yes. We rebuild each Zap as a Make scenario, run both on the same inputs to compare results, and only switch over once they match. Where a simple Zap is working well, we may advise leaving it where it is.
Do you work with businesses outside Melbourne?
Yes. We are Melbourne-based Make.com automation experts working with businesses across Australia over video calls and shared documents. We are open all week, 9 to 5 AET.
What happens if a Make scenario fails?
Every scenario we build has error handling and an alert to a named person. Failed runs are stored so they can be resumed once the cause is fixed, rather than lost.
Who owns the Make.com scenarios you build?
You do. They are built in your Make organisation under your billing, using connections to accounts you control. If you stop working with us, everything keeps running.