Shopify automation that runs the back office for you

Shopify automation for Australian stores: orders into Xero or MYOB, stock alerts, fulfilment hand-offs, customer tagging and post-purchase emails. Built with Shopify Flow first, and custom apps only where Flow runs out.

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Australian team

Based here, working your hours, not a timezone away

144+

projects delivered

Over 10+ years building and maintaining sites for Australian businesses

One developer, start to finish

The same person every time: no re-explaining your site

Straight answers, on your terms

We only take work we can finish. Ask us anything first: no obligation

In short

Shopify automation means your store handles routine operations on its own: tagging orders, holding risky ones for review, passing paid orders to accounting and fulfilment, warning you before stock runs out and starting the right customer emails. We build it with Shopify Flow, the apps you already use and, where needed, a small custom app on the Shopify Admin API. Work starts from $300 AUD, and larger multi-system builds go up to $12,000.

What can you automate in a Shopify store?

These are the Shopify automation services we build most. Each one runs in the background on Shopify’s side, so the storefront stays exactly as fast as it was.

Orders into accounting

Paid orders, refunds and payouts posted to Xero or MYOB with the right tax codes and payment accounts, so month-end reconciliation becomes checking rather than typing.

  • GST and tax codes mapped by product type
  • Refunds and partial refunds handled
  • A daily summary instead of an invoice per order, if your accountant prefers

Inventory and stock alerts

Low-stock alerts to a person or a supplier, products hidden or switched to pre-order when they sell out, and stock kept in step across locations or a second sales channel.

  • Thresholds set per product or collection
  • Supplier reorder emails
  • Sold-out handling that matches your policy

Fulfilment hand-offs

Orders routed to the right warehouse, 3PL or shipping app by location, product or weight, with tracking numbers written back to Shopify so the customer receives the shipping email.

  • Routing rules by product, region or weight
  • Tracking written back to the order
  • Exceptions flagged to a person

Order tagging and risk holds

Orders tagged by channel, region, discount code or customer type, and high-risk orders held for review before anyone packs them.

  • Consistent tags your team can filter on
  • Fraud-risk holds before fulfilment
  • Large or unusual orders flagged

Customer emails and segments

Customers tagged by what they bought and synced to Klaviyo or Shopify Email, so abandoned checkout, post-purchase, replenishment and win-back flows reach the right people.

  • Purchase-based customer tags
  • Klaviyo profile and event sync
  • Flows checked against real tags

Wholesale and B2B

Wholesale applications approved into a tagged customer group, trade pricing applied, and orders above a set value flagged for manual approval.

  • Application to approved account
  • Trade pricing by customer tag
  • Approval step for large orders

Shopify Flow, an app, or a custom build?

Most stores need a mix. We start with the cheapest option that will be reliable, and step up only when it runs out.

  • Shopify Flow is Shopify’s own automation tool, available on most current plans. It handles tagging, inventory rules, risk holds and simple notifications well, at no extra cost, and it lives in your admin where your team can see it.
  • An existing app is the right answer when a well-supported app already does the job, such as an accounting connector or a shipping app. We configure it properly and link it to Flow rather than building something new.
  • Make.com or Zapier fills gaps between Shopify and tools that have no direct connector. The more involved cases are covered under Make.com automation. Our wider business automation services cover tools outside Shopify.
  • A custom app on the Shopify Admin API is for logic none of the above can handle, such as complex pricing rules or a link to an in-house system. It is the most flexible option and needs the most upkeep, so it comes last.

If you are building or rebuilding the store itself, that work sits with our Shopify developers in Melbourne. If your shop runs on WooCommerce, see WooCommerce inventory automation instead.

How do we automate a Shopify store without breaking it?

Orders are money, so every change is tested before it touches a real one.

Review the store and its apps

We list the installed apps, existing Flow workflows, order tags and metafields. Plenty of stores already have two apps trying to do the same job, and that gets sorted first.

Agree the rules in writing

Which orders get which tag, what counts as low stock, which warehouse ships what. Written as plain rules that you sign off before we build.

Test on test orders

Workflows are run against test or draft orders, including refunds, partial fulfilments, split shipments and orders with discount codes.

Switch on and watch

We turn workflows on one at a time, then compare the Flow run history and the connected systems against real orders over the first days.

Document and hand over

A short guide to each workflow and app: what it changes, and how to pause it during a big sale or a stocktake.

What goes wrong with Shopify automation?

When stores ask us to fix their automation, it is usually one of these.

Tags as a dumping ground

Years of apps adding tags leaves orders carrying twenty of them and nobody sure which matter. We clean up and agree a short list.

Accounts that never reconcile

Payouts, fees and refunds posted inconsistently, so Shopify and Xero disagree every month. Usually a mapping fault, and fixable once found.

Overselling

Stock synced on a delay between channels or locations. The fix depends on which system is the source of truth, so we agree that first.

Apps that overlap

Two apps both sending review requests, or both editing inventory. Removing one is often the cheapest improvement on offer.

Flows nobody can explain

Workflows built by a former staff member or agency without notes. We document each one, then keep, change or retire it.

Emails to the wrong customers

People who already reordered receive the “we miss you” email, because the segment was built on tags nobody maintains.

How much does Shopify automation cost?

Shopify automation work starts from $300 for a single focused workflow, such as a stock alert or an order-tagging rule. A multi-system build connecting Shopify to accounting, fulfilment and email, possibly with a custom app, runs up to $12,000. Every project is a fixed quote after we have reviewed the store.

App subscriptions and your Shopify plan are billed to you directly. Changes after handover are $100 an hour.

A Flow workflow

One Shopify Flow workflow, such as risk holds or low-stock alerts, tested and documented. From $300.

An accounting or fulfilment link

Shopify connected to Xero, MYOB or your 3PL, with mappings for tax, refunds and payouts tested against real orders. Quoted once we have seen the store.

A multi-system build

Several workflows across accounting, fulfilment and email, with a custom app where needed. Up to $12,000.

What our clients say

4.6 from 9 reviews

Thomas

Sydney, NSW

Ravi helped secure my WordPress site after I started having issues. He explained what was being done and the site is running noticeably faster now.

Mark

Melbourne, VIC

Easy to work with and happy to answer questions. The changes I requested were completed without any hassle.

Olivia

Sydney

Needed help moving my website to a new domain. Everything was transferred smoothly and I didn't run into any downtime.

Lia Tran

Melbourne, VIC

Got in touch about a few issues on my website. Ravi explained the options clearly, pricing was fair, and the work was completed quicker than I expected.

Mia Tong

Sydney

Communication was straightforward from start to finish. The project was completed as discussed and I'm happy with the result.

Ben Caruso

Newcastle, NSW

Booked a call to discuss some website improvements. Received practical advice and everything we agreed on was completed.

Ethan

Geelong, VIC

Luke helped with updates and improvements on my Shopify store. The process was smooth and the changes were implemented properly.

Kelie Williams

Sydney, NSW

My website had security issues that I couldn't figure out myself. They secured the site, set up Cloudflare, and explained what needed to be monitored going forward.

Rajinder Singh

Wollongong, NSW

Reliable and easy to deal with. Work was completed as quoted and I received a clear breakdown of what was changed on the website.

Shopify automation questions

What is Shopify automation?

It is setting up your store so routine operations happen on their own: orders tagged and routed, stock alerts sent, paid orders passed to accounting and fulfilment, and customer emails triggered by what people buy. Most of it is built with Shopify Flow and the apps you already use.

How much does Shopify automation cost?

Shopify automation work starts from $300 for a single workflow and runs up to $12,000 for a full multi-system build. The figure depends on how many workflows you need and how deeply they connect to other tools. Every project is a fixed quote.

Do I need Shopify Plus for automation?

No. Shopify Flow is available on most current Shopify plans, and most of what we build works on standard plans. A few advanced features are Plus-only, and we will tell you up front if your plan limits what is possible.

Can you connect Shopify to Xero or MYOB?

Yes. We set up or fix the accounting connection so orders, refunds, fees and payouts post with the right tax codes, then check it against a month of real orders so the numbers reconcile.

Will automation slow down my Shopify store?

No. Flow workflows, app integrations and custom apps run on Shopify’s side and through its APIs, not in the storefront theme, so customers do not load any of it.

Do you work with Klaviyo?

Yes. We sync customer tags and purchase data to Klaviyo so post-purchase, replenishment and win-back flows reach the right segments, and we check the triggers match how your store actually tags customers.

Do you work with Shopify stores outside Melbourne?

Yes. We are Melbourne-based and work with Shopify stores across Australia over video calls and shared documents. We are open all week, 9 to 5 AET.

Can you fix Shopify automation another agency set up?

Yes. We review the existing Flow workflows, apps and integrations, document what each does, and tell you which to keep, fix or remove before building anything new.

The rest of the automation work

Automation covers a lot of ground. These are the specific pieces, and what each one is for.

Shopify automation with Flow, Xero and MYOB order sync, stock alerts, fulfilment routing and Klaviyo. Melbourne team, fixed quotes.

Get in touch

From first call to live: four steps, no surprises.

Every CloudyWP project runs the same way, whether it is a one-page site or a store with a thousand SKUs. Here is exactly what happens.

01

We map what you actually need.

A single scoping call, then a written plan: what gets built, what it costs, and when it ships. No discovery-phase invoices, no moving targets.

  • Free scoping call
  • Written scope document
  • Fixed price, no hourly creep

48 hrs to your quote

02

We design and build it properly.

Custom WordPress or Shopify on clean code you own outright. Every build ships fast, passes Core Web Vitals, and is handed over documented.

  • Design signed off before build
  • Core Web Vitals passed
  • Full code ownership

95/100 average PageSpeed

03

We automate the busywork.

Your site talks to the tools you already run: CRM, invoicing, email, stock. The repetitive admin stops being someone's job and starts running itself.

  • CRM & invoicing connected
  • Stock and orders in sync
  • Alerts when something breaks

15 hrs saved every week

Get in touch