Websites and Online Stores for Melbourne Retailers

A shop with a loyal local crowd can sell to the rest of Australia without losing what makes it worth visiting. We build Shopify stores and WordPress sites for Melbourne retailers, with stock kept in step with your point of sale, click and collect, and GST and shipping set up properly, for independent stores from Bentleigh and Oakleigh to Mornington and Frankston, and suppliers selling Australia-wide.

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Get in touch about your online store

Australian team

Based here, working your hours, not a timezone away

144+

projects delivered

Over 10+ years building and maintaining sites for Australian businesses

One developer, start to finish

The same person every time: no re-explaining your site

Straight answers, on your terms

We only take work we can finish. Ask us anything first: no obligation

Shopify or WooCommerce for a retail store?

Shopify for most shops that want to sell online quickly with little upkeep; WooCommerce when the shop sits inside a content-heavy WordPress site or needs product logic Shopify does not handle well. Shopify looks after hosting and security for a monthly fee; WooCommerce gives full control and needs care. The table below sets out the difference, and we will tell you which suits your shop before you commit.

Can online stock match what is on the shelf?

Yes, when both sides read from one source. Shopify POS keeps store and online stock together by design, and point-of-sale systems such as Lightspeed and Square can sync with an online store through their own integrations or a connector. Selling the last one twice is the problem that matters, so we set up the sync and test it with real stock before launch. For stock across several channels, see inventory automation.

How do click and collect and local delivery work?

As checkout options. Click and collect lets a customer pay online and pick up in store, with an email when the order is ready. Local delivery can be offered by postcode with its own fee, and everything else ships with live Australia Post or courier rates. Showing delivery costs on the product page, before checkout, is what stops people abandoning the cart.

What makes a product page sell?

Real photos, the details people ask about in store, and no surprises. Sizes and fit or dimensions, materials, care, stock status, delivery cost and returns policy all sit on the page. Payment options such as Apple Pay, Google Pay and buy now pay later can be added where you want them. A short line about why you stock it is the part only an independent shop can write.

How is GST handled in an Australian online store?

Prices are shown including GST, as Australian customers expect, and the store calculates GST on products and shipping correctly, with GST-free items marked. Set up properly at the start, the reports reconcile at BAS time. See GST setup for WooCommerce for the detail.

How does a store bring customers back?

With email they have agreed to. A sign-up at checkout and in store, an automatic reminder when a cart is left behind, a thank-you after the first order and news when a range they bought from comes back in. Those few automated emails, sent from your own customer list, do more than most advertising.

Where do you work with retailers?

Our Dandenong and Springvale location page covers shops and retailers in that part of the south-east. We are Melbourne based and build for retailers anywhere in Melbourne and Australia.

What we build for retailers

Each part links to the service behind it.

A Shopify store set up for retail

Products imported from your POS or spreadsheet, click and collect, Australian shipping and GST, payment options and a theme that matches your shop.

Shopify development Melbourne

WordPress and WooCommerce

For shops that are part of a larger content site, or need product logic Shopify does not suit.

WordPress development

Customer lists and email automation

Sign-ups, abandoned cart reminders and post-purchase emails, connected to a CRM such as HubSpot or Zoho.

CRM integrations

A chatbot for sizing, delivery and returns

Answers "does this run small", "when will it arrive in Perth" or "can I return it in store" from your own policies, any hour.

AI chatbots

A care plan for a WooCommerce store

WooCommerce updates tested before they reach checkout, plus backups and monitoring. From $159/mo.

WordPress care plans

Shopify or WooCommerce?

Both work well for Australian retailers. The difference is who looks after what.

Feature Shopify WooCommerce
Hosting and security handled by the platform Yes No, your hosting
Monthly platform fee Yes No, hosting and plugins instead
In-store point of sale Built in (Shopify POS) Through integrations
Full control of code and data Partly Yes
Best when You want to sell quickly with little upkeep The shop lives inside a larger WordPress site

Monthly care for a WooCommerce store

Month to month, no lock-in. Updates tested before they go live, backups, monitoring and developer hours on the higher plans. Prices in AUD.

  • Essential $159/mo Maintenance only
  • Dev Most popular $700/mo 10 developer hours a month, plus maintenance
  • Master $1,300/mo 20 developer hours a month, plus maintenance
  • Ultimate Quoted 20+ developer hours a month, or a fixed-price project

See what each care plan covers or compare every price. Every care plan includes our free Cloudy Chatbot plugin (basic), which answers visitors from your own Q&A.

Questions from retailers

Can you move my products from my point of sale to the online store?

Usually, yes, by import from your POS or a spreadsheet export. We test a few products first, then bring in the full range.

Can customers pick up in store?

Yes. Click and collect is a checkout option, with an email when the order is ready.

Can I offer buy now pay later?

Yes, through providers such as Afterpay or Zip where they support your platform and products.

Can I manage products and orders myself?

Yes. You are shown how to add products, process orders and issue refunds at handover.

Do you work with retailers outside the south-east?

Yes, anywhere in Melbourne and Australia. We are Melbourne based and keep in touch by phone, email or video.

Get in touch about your online store

Tell us what you sell and your point of sale. Fixed quote, no obligation.

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Shopify and WooCommerce stores for Melbourne retailers: stock synced to your POS, click and collect, and GST and shipping set up for Australia.

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From first call to live: four steps, no surprises.

Every CloudyWP project runs the same way, whether it is a one-page site or a store with a thousand SKUs. Here is exactly what happens.

01

We map what you actually need.

A single scoping call, then a written plan: what gets built, what it costs, and when it ships. No discovery-phase invoices, no moving targets.

  • Free scoping call
  • Written scope document
  • Fixed price, no hourly creep

48 hrs to your quote

02

We design and build it properly.

Custom WordPress or Shopify on clean code you own outright. Every build ships fast, passes Core Web Vitals, and is handed over documented.

  • Design signed off before build
  • Core Web Vitals passed
  • Full code ownership

95/100 average PageSpeed

03

We automate the busywork.

Your site talks to the tools you already run: CRM, invoicing, email, stock. The repetitive admin stops being someone's job and starts running itself.

  • CRM & invoicing connected
  • Stock and orders in sync
  • Alerts when something breaks

15 hrs saved every week

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