Shopify or WooCommerce for a retail store?
Shopify for most shops that want to sell online quickly with little upkeep; WooCommerce when the shop sits inside a content-heavy WordPress site or needs product logic Shopify does not handle well. Shopify looks after hosting and security for a monthly fee; WooCommerce gives full control and needs care. The table below sets out the difference, and we will tell you which suits your shop before you commit.
Can online stock match what is on the shelf?
Yes, when both sides read from one source. Shopify POS keeps store and online stock together by design, and point-of-sale systems such as Lightspeed and Square can sync with an online store through their own integrations or a connector. Selling the last one twice is the problem that matters, so we set up the sync and test it with real stock before launch. For stock across several channels, see inventory automation.
How do click and collect and local delivery work?
As checkout options. Click and collect lets a customer pay online and pick up in store, with an email when the order is ready. Local delivery can be offered by postcode with its own fee, and everything else ships with live Australia Post or courier rates. Showing delivery costs on the product page, before checkout, is what stops people abandoning the cart.
What makes a product page sell?
Real photos, the details people ask about in store, and no surprises. Sizes and fit or dimensions, materials, care, stock status, delivery cost and returns policy all sit on the page. Payment options such as Apple Pay, Google Pay and buy now pay later can be added where you want them. A short line about why you stock it is the part only an independent shop can write.
How is GST handled in an Australian online store?
Prices are shown including GST, as Australian customers expect, and the store calculates GST on products and shipping correctly, with GST-free items marked. Set up properly at the start, the reports reconcile at BAS time. See GST setup for WooCommerce for the detail.
How does a store bring customers back?
With email they have agreed to. A sign-up at checkout and in store, an automatic reminder when a cart is left behind, a thank-you after the first order and news when a range they bought from comes back in. Those few automated emails, sent from your own customer list, do more than most advertising.
Where do you work with retailers?
Our Dandenong and Springvale location page covers shops and retailers in that part of the south-east. We are Melbourne based and build for retailers anywhere in Melbourne and Australia.