Business automation services that take the admin off your team

Workflow automation for Australian businesses. We connect the tools you already pay for so enquiries, orders, invoices and follow-ups move on their own. Melbourne-based, fixed quotes, built in your accounts.

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Australian team

Based here, working your hours, not a timezone away

144+

projects delivered

Over 10+ years building and maintaining sites for Australian businesses

One developer, start to finish

The same person every time: no re-explaining your site

Straight answers, on your terms

We only take work we can finish. Ask us anything first: no obligation

In short

Business automation services replace the repetitive steps between your systems with workflows that run on their own: a web form creates a CRM contact, a paid order lands in Xero, a booking sends its own reminder. CloudyWP is a Melbourne-based business automation agency working with businesses right across Australia. We build on Zapier, Make.com, n8n, Shopify Flow and WordPress itself, choose the platform after mapping the process, and quote a fixed price from $300 AUD.

What do our business automation services cover?

Our workflow automation services split into the pieces below, and each has its own page with the detail. This is the short version of each, so you can tell which one fits the problem in front of you.

WordPress automation

Work that happens inside a WordPress or WooCommerce site: form entries, orders, user accounts, scheduled jobs and content moving to the next step without anyone opening the dashboard.

  • Gravity Forms, WPForms and Contact Form 7 to your CRM
  • WooCommerce order, stock and customer flows
  • Webhooks, the REST API and scheduled tasks
WordPress automation

Make.com automation

Visual scenarios for processes with branches, loops and data that needs reshaping on its way between systems. Make suits higher volumes and logic that would be awkward as a straight line.

  • Routers, iterators and error-handler routes
  • Rebuilds of Zapier workflows that outgrew it
  • Projects up to $4,000
Make.com automation experts

Zapier automation

The quickest way to connect a handful of cloud apps. Zapier is a good fit for clear triggers and actions, and for teams who want to open and edit their own automations later.

  • Multi-step Zaps with Paths and Filters
  • Audits and repairs of Zaps someone else built
  • Projects up to $3,200
Zapier experts

Shopify automation

Orders, stock, fulfilment and customer tags moving between Shopify and your accounting, warehouse and email tools. Shopify Flow first, then apps or a small custom app where Flow runs out.

  • Shopify Flow, order tags and metafields
  • Orders to Xero or MYOB, stock alerts, 3PL hand-off
  • Projects up to $12,000
Shopify automation

CRM & marketing automation

Choosing and setting up a CRM such as HubSpot, Zoho or GoHighLevel, connecting it to your website, then building the follow-up emails, pipeline stages and reminders that keep leads moving.

  • HubSpot, Zoho CRM, GoHighLevel and Pipedrive
  • Data migration and pipeline design
  • Projects up to $8,000
CRM and marketing automation in Melbourne

AI chatbots

A chatbot on your website that answers from your own content, takes enquiry details and hands over to a person when it does not know, rather than guessing.

  • Trained on your pages and documents
  • Lead capture, bookings and human hand-off
  • Projects up to $6,000
AI chatbots for business websites

AI workflow automation

Steps that need judgement rather than rules: reading an email and deciding what it is about, pulling fields out of a PDF, drafting a reply for a person to approve. We put a language model into the workflow at the one point where it earns its place, and keep plain rules everywhere else.

  • Enquiry and inbox triage
  • Reading documents and extracting data
  • n8n workflows with a model at a single, checked step
AI workflow automation and AI agents

Which automation service do you need?

Start with where the work begins, not with the tool. The place a process starts usually decides which service applies.

  • It starts on your website. If you are not sure which platform you need yet, website automation explains the jobs worth handing off first. A form, an order or a new account in WordPress is WordPress automation. If the store runs on Shopify, it is Shopify automation.
  • It starts in an inbox or a cloud app. Email, Google Sheets, Xero, a booking tool: this is general workflow automation, built in Zapier for simple chains or Make.com when there are branches and volume.
  • It is about leads going cold. If enquiries arrive but nobody follows them up consistently, the fix is a pipeline, which is CRM and marketing automation.
  • It needs someone to read and decide. If a person currently reads each item before acting on it, look at AI workflow automation. If that reading happens in a conversation on your site, it is a website chatbot.
  • It is about publishing. Teams who publish in WordPress can automate the drafting and review steps with content workflow automation, or hand the whole job to us through managed WordPress content, where posts are drafted from your brief, checked and left as drafts for you to publish.

If more than one applies, that is normal. Most projects touch two or three of these, and we quote them as one piece of work with one point of contact.

How does a workflow automation project run?

Every project follows the same five stages, whether it is one Zap or a dozen connected workflows.

We map the process as it runs today

A call, then a written map of each step: who does it, which system holds the data and what happens when something is missing. You approve the map before anything is built, because automating a misunderstood process only makes the mistake faster.

We choose the platform

Zapier, Make.com, n8n, Shopify Flow or code inside WordPress. The choice depends on volume, how much logic is involved, who will maintain it and what the subscription will cost at your real usage. We write that reasoning into the quote.

We build in your accounts

Workflows live in accounts you own and pay for. We build with test records rather than live customers, and we build the error handling alongside the main path: what retries, who gets alerted, and where a failed item waits.

We test with awkward cases

Every branch is run with realistic data, including the cases that break naive builds: a duplicate contact, a missing phone number, an order refunded the same day. You see the results before anything is switched on.

We hand over and stay reachable

A short written guide to each workflow and a walkthrough call. After that, changes are $100 an hour, and we are open all week, 9 to 5 AET.

How much do business automation services cost?

Automation work starts from $300 for a single, focused workflow. A multi-step build that spans several systems typically comes in up to $6,000. Every project is a fixed quote agreed after the mapping call, so the number does not move while we work.

Platform subscriptions are separate and billed to you directly by Zapier, Make, HubSpot or whichever tool the workflow runs on. We estimate those at your volume before you commit, because a cheap build on an expensive plan is not cheap. Full rates are on the pricing page.

A single workflow

One trigger and a short chain of actions: a form to a CRM, a paid invoice to a spreadsheet, a new order to a team chat. From $300.

A connected process

Several workflows sharing data, with branching, error handling and documentation, such as quote to job to invoice to review request. Up to $6,000 for most businesses.

Platform-specific projects

Some services carry their own ranges because the work runs deeper: Shopify automation up to $12,000, CRM implementation up to $8,000, Make.com up to $4,000 and Zapier up to $3,200. Each page explains what pushes a project towards the top.

Changes after handover

New steps, small adjustments, or repairs after a connected app changes how it works: $100 an hour, quoted first if it is more than a small job.

What is worth automating first?

The best first project is boring, frequent and rule-based. These are the patterns we look for on the mapping call, and two we usually talk people out of.

Copying between systems

If someone retypes the same details from one screen into another, that step is almost always the first to go. It is also where most data-entry mistakes start.

Follow-ups that rely on memory

Quote reminders, overdue invoice nudges, review requests after a job. Simple to automate, and easy to forget by hand when the week gets busy.

Alerts nobody owns

An email to a shared inbox is not a process. We route each alert to a named person or a task, so something actually happens when it arrives.

Reports assembled by hand

A weekly spreadsheet stitched together from three exports can be built once and delivered on a schedule, with the same definitions every time.

Not yet: a process still changing

If the steps are still being worked out, automating them locks in a draft. We would rather wait a month and build it once.

Not yet: a rare, high-stakes task

Something done twice a year with real money attached is usually safer as a checklist than a workflow. Automation pays off on repetition.

Choosing an automation agency or consultant?

Automation projects go wrong in a specific way: someone builds a workflow nobody can maintain, then leaves. Whether you are shortlisting a business automation agency, a workflow automation consultant, or a marketing automation agency Melbourne businesses can actually reach in their own hours, or replacing one that went quiet: here is what the engagement looks like and what to check before you commit.

We map before we build

The first deliverable is a written map of the process as it runs today, including the steps people do not mention because they have stopped noticing them. Automating a process nobody has described accurately is how you end up automating the wrong thing quickly.

Taking over someone else's build

We regularly inherit half-finished Zapier, Make.com and n8n workflows, including ones built by a marketing automation consultant who has since moved on. We audit what is there and tell you honestly whether it is worth keeping or cheaper to rebuild.

You own it at the end

Workflows are documented and handed over in your accounts, not ours. If you stop working with us, nothing switches off and nothing needs transferring.

What to ask any automation agency

  1. Whose accounts will the automations live in: yours or theirs?
  2. What happens to the workflows if you stop working together?
  3. Is the process documented in something you can read, or only in the tool?
  4. What is the ongoing cost once it is built, and who fixes it when an API changes?

An automation you cannot see inside is a dependency, not an asset.

What our clients say

4.6 from 9 reviews

Thomas

Sydney, NSW

Ravi helped secure my WordPress site after I started having issues. He explained what was being done and the site is running noticeably faster now.

Mark

Melbourne, VIC

Easy to work with and happy to answer questions. The changes I requested were completed without any hassle.

Olivia

Sydney

Needed help moving my website to a new domain. Everything was transferred smoothly and I didn't run into any downtime.

Lia Tran

Melbourne, VIC

Got in touch about a few issues on my website. Ravi explained the options clearly, pricing was fair, and the work was completed quicker than I expected.

Mia Tong

Sydney

Communication was straightforward from start to finish. The project was completed as discussed and I'm happy with the result.

Ben Caruso

Newcastle, NSW

Booked a call to discuss some website improvements. Received practical advice and everything we agreed on was completed.

Ethan

Geelong, VIC

Luke helped with updates and improvements on my Shopify store. The process was smooth and the changes were implemented properly.

Kelie Williams

Sydney, NSW

My website had security issues that I couldn't figure out myself. They secured the site, set up Cloudflare, and explained what needed to be monitored going forward.

Rajinder Singh

Wollongong, NSW

Reliable and easy to deal with. Work was completed as quoted and I received a clear breakdown of what was changed on the website.

Automate the busywork and grow without the grind.

We connect your tools and automate the repetitive work, from orders and leads to admin and reporting, then hand it over documented and running in your own accounts.

Business automation questions

What are business automation services?

They are done-for-you projects that connect the software a business already uses so routine work happens without manual steps: enquiries reaching a CRM, orders reaching accounting, reminders going out on time. We map the process, build the workflows in your accounts, test them and hand them over with documentation.

How much do business automation services cost?

Work starts from $300 for a single workflow, and most multi-step builds come in up to $6,000. Shopify, CRM and chatbot projects have their own ranges on their pages. Every project is a fixed quote, and platform subscriptions such as Zapier or Make are billed to you separately.

Do you work with businesses outside Melbourne?

Yes. We are based in Melbourne and work with businesses across Australia. Projects run over video calls and shared documents, and we are open all week, 9 to 5 AET.

Which platform do you use: Zapier, Make.com or n8n?

Whichever suits the process. Zapier is quickest for simple chains between cloud apps, Make.com handles branching logic and usually costs less per step at volume, and n8n suits teams that want to self-host or keep data on their own server. We explain the choice in the quote.

Who owns the automations when the project ends?

You do. Everything is built in accounts you own and pay for, and each workflow comes with a written description of what it does. If you stop working with us, nothing switches off.

How long does a workflow automation project take?

A single workflow is usually built and tested within a week or two of the mapping call. A connected process across several systems takes longer, and the timeline is written into the quote so you can plan around it.

What happens when a connected app changes and a workflow breaks?

Every build includes error alerts, so a failure reaches a named person instead of disappearing quietly. Repairs after handover are billed at $100 an hour, or quoted first if the change is bigger than a quick fix.

Can you take over automations someone else built?

Yes. We audit what exists, document it, and tell you plainly which workflows are worth keeping and which would be cheaper to rebuild. Inherited Zapier, Make.com and n8n setups are a regular part of our work.

Is AI workflow automation part of this service?

It has its own page because it needs different safeguards. Where a step needs reading or judgement, such as sorting enquiries or extracting data from documents, see AI workflow automation. Everything else here is rule-based automation that behaves the same way every time.

The rest of the automation work

Automation covers a lot of ground. These are the specific pieces, and what each one is for.

Business and workflow automation for Australian businesses: Zapier, Make.com, n8n, Shopify, WordPress and CRM. Fixed quotes, built in your accounts.

Get in touch

From first call to live: four steps, no surprises.

Every CloudyWP project runs the same way, whether it is a one-page site or a store with a thousand SKUs. Here is exactly what happens.

01

We map what you actually need.

A single scoping call, then a written plan: what gets built, what it costs, and when it ships. No discovery-phase invoices, no moving targets.

  • Free scoping call
  • Written scope document
  • Fixed price, no hourly creep

48 hrs to your quote

02

We design and build it properly.

Custom WordPress or Shopify on clean code you own outright. Every build ships fast, passes Core Web Vitals, and is handed over documented.

  • Design signed off before build
  • Core Web Vitals passed
  • Full code ownership

95/100 average PageSpeed

03

We automate the busywork.

Your site talks to the tools you already run: CRM, invoicing, email, stock. The repetitive admin stops being someone's job and starts running itself.

  • CRM & invoicing connected
  • Stock and orders in sync
  • Alerts when something breaks

15 hrs saved every week

Get in touch