Client work

Blocking a Shopify Bot Attack, Not the Buyers

A Shopify store taking thousands of dollars a day came under sustained bot traffic. Shopify does not let a merchant put their own CDN in front of the storefront, so the fix had to work at the storefront layer.

Australian-based team Senior developers only Fixed quote before we start
50k+
Bot requests identified
4+
Attacking regions blocked
0
Interruption to trading
Client
Shopify store (anonymised)
Industry
Ecommerce
Scope
Bot mitigation on a live storefront
Shopify Blockify

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The challenge

  • A live store with thousands of dollars of daily orders was under sustained automated traffic.
  • Shopify already runs behind its own CDN and does not permit proxying the storefront through a merchant’s Cloudflare account — so the WooCommerce playbook did not apply.
  • Blocking too broadly risks blocking paying customers, which costs more than the attack.
  • Search engine crawlers had to keep full access or the store’s rankings would suffer.

What we did

  • Analysed the traffic to establish which regions the automated requests were coming from, rather than blocking on assumption.
  • Used Blockify, which operates at the storefront layer where Shopify’s architecture actually allows control.
  • Blocked at least four attacking regions, chosen from the traffic data rather than a generic list.
  • Whitelisted SEO crawlers explicitly — blocking a region is easy, keeping Googlebot inside it while shutting out attackers is the part that takes care.

The outcome

  • Attack traffic filtered without interrupting sales.
  • Store continued trading throughout the work.
  • Search engine access preserved, so no ranking impact from the mitigation itself.

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